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Thomas Li

ITIL-certified System Administrator

With 3-year industry experience

Contact

Address: Waterview, Auckland

Phone: 021-1227149

Email: 911thomas.lee@gmail.com

LinkedIn: Thomas Li

Skills

Microsoft server
End Users Support
IT Management
Network and Infrastructure
Coding
IT Project
Analysing and Report

IT Administrator Intern – Wirecard NZ Feb 2017 - Jun 2017


  • Provided Level 1 and 2 IT systems support to approximately 80 users in five sites across five countries
  • Windows Server administration including: WSUS, WDS, AD, GPMC, IIS, Terminal service
  • Network and server room management: Router and switch, UPS, data backup
  • IT management: Inventory, IT procurement, Vendor management, Website management
  • Projects:
    • Deployed new VMware host on HP server
    • Installed new window servers
    • Implemented new password policy and managed the whole change process
    • Official webpages redirection
    • Visualized inventory statues in intranet

IT Specialist – KPMG May 2013 -Apr 2015


  • Provided Level 1 and 2 support across a 9000-user enterprise 0 complains so far
  • Windows Server administration including: SCCM, AD, WDS
  • Printers deployment and print right administration
  • User guideline documentation, Mentored Level 1 colleague, Provided IT training
  • Projects:
    • Implement and maintain an auto-scan system
    • Analyst and identify opportunities to continuously improve the auto-scan system with business scale up.
    • Functioned as the technical consultant, while KPMG establishing business relationships with the shipping companies SF Express and FedEx

System Administrator – Examination and Approval Service Centre Oct 2012 - May 2013


  • Provided IT support and Microsoft Office training to colleagues
  • Setup and maintained computers, applications, printers, phones and CCTV
  • Administered existing network, identified opportunities and improved the performance
  • Communicated and cooperated with IT service vendors
  • Managed IT asset, purchased IT equipment and licences
  • Collected information and produced reports
  • 2017

    Graduate Diploma in Commerce (Information Systems)

    -- Victoria University of Wellington
    • Worked through the entire SDLC and developed an understanding of software development projects from the perspective of business management
    • Defined an IS strategy that will align with an organization’s business strategy and formulated a business case for an IT-enabled solution
    • Used Archi and Visio to model enterprise architecture in TOGAF, ArchiMate and UML standards
    • Modelled and simulated improved business processes to the BPMN (Business Process Model and Notation) standard with the Bizagi Modeller
    • Used R extensively for statistical analysis of data, applied analytics on BI Software to answer business questions
    • Provided risk assessment on information security, and determined procedures, reviews and strategies to minimise
  • 2016

    Microsoft Student Accelerator Microsoft

    -- Microsoft
    • Created a webapp using CSS, HTML and JavaScript and deployed it to Microsoft Azure. The app changes the background of a web page in response to the user inputting the name of the city; the response is returned via the Rest API. Used GitHub for source management
    • Developed a chat robot with the Bot Framework service, C# and Azure. The robot provided information about the fictional Contoso Bank in response to voice requests. The Rest API was used to transfer data between modules. sso pudia ce receita de bolis, mais bolis eu num gostis
  • 2015
  • 2013

    Bachelor’s Degree in Network Engineering Guangdong University of Technology

    -- Guangdong University of Technology
  • 2015

    Corporate Social Responsibility Committee of the KPMG Delivery Centre

    Worked on initiatives helping the local community − one successful venture was a partnership with a local autistic school where KPMG staff spent time playing with children and teaching them simple skills

  • 2014

    Team Leader / Translator / EMR Operator for “Operation Smile”

    Operation Smile (OS) provides free surgery for children with cleft lip and palate. Led KPMG participation in OS and worked on the Electronic Medical Records (EMR) system to manage patient information

  • 2010

    Guangzhou Asian Games

    Provided technical support to the Guangdong Stadium Venue Technology Department